DiscoverThe Manager LabBuilding the Foundation: Why Soft Skills Matter More Now Than Ever
Building the Foundation: Why Soft Skills Matter More Now Than Ever

Building the Foundation: Why Soft Skills Matter More Now Than Ever

Update: 2025-09-09
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In this episode Greg Gillum breaks down a new HBR study showing that foundational "soft" skills—like communication, adaptability, teamwork and basic numeracy—form the backbone of long-term career success. The researchers map a nested skill structure and find that roughly 80% of the wage benefits from advanced skills depend on these core capabilities.


The episode explains skill entrapment and its role in persistent inequities, and gives five practical steps you can use today: audit your foundational skills, practice nested learning, integrate soft skills into daily routines, mentor early-career colleagues, and advocate for systemic training that prioritizes fundamentals.

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Building the Foundation: Why Soft Skills Matter More Now Than Ever

Building the Foundation: Why Soft Skills Matter More Now Than Ever

Dr. J. Gregory Gillum, CPCC