DiscoverThe Manager LabDo You Need a Super-Facilitator on Your Team? 3 Key Practices to Boost Team Performance
Do You Need a Super-Facilitator on Your Team?  3 Key Practices to Boost Team Performance

Do You Need a Super-Facilitator on Your Team? 3 Key Practices to Boost Team Performance

Update: 2025-09-02
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In this episode of The Manager Lab, Greg Gillum breaks down Jamil Zaki’s Harvard Business Review piece on the “super facilitator” — a role that integrates diverse expertise, ensures equitable contributions, and builds trust to boost team collective intelligence.


Learn three practical practices — attunement (reading the room), communication (affirming others), and distribution (balancing participation) — plus a simple meeting exercise: a one-word emotional check-in, public acknowledgment of recent contributions, and rotating who speaks first.


The episode explains why super facilitation matters, how anyone can develop it, and how these habits turn meetings into engines of inclusion, trust, and higher team performance.

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Do You Need a Super-Facilitator on Your Team?  3 Key Practices to Boost Team Performance

Do You Need a Super-Facilitator on Your Team? 3 Key Practices to Boost Team Performance

Dr. J. Gregory Gillum, CPCC