EP #7: Client Goals, Expectations and Communication
Update: 2022-01-07
Description
In this episode, we share a bunch a valuable experiences which we've both had when dealing with a vast array of clients from different places, with differing presentations and also (and very importantly from our perspective) varying responses to pain and discomfort.
We discuss:
- Jonny's unbelievable collection of party shirts
- How to respond and speak to different personalities during initial assessments
- Understanding clients/patients on a more individual level, along with what might influence them
- Clarifying and setting clear goals for clients
- Observing and assessing clients/patients as they speak and respond during initial consultations
- Setting very clear expectations with clients/patients
- The value of being clear and up-front from the beginning in order to set clear expectations for clients.
Enjoy fam!
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