Ep 43: Integrating the Customer Experience with Obele Brown-West, EVP, Weber Shandwick
Description
This week’s episode of Social Media Week’s Leads2Scale podcast features Obele Brown-West, Executive Vice President, North America Digital Client Experience Integration Lead at Weber Shandwick.
During the conversation, Obele discussed the state of digital marketing today and the biggest challenges we face, what it means to be digitally-centric in terms of how you support your clients, and how as marketers need to respect customer’s attention and spend more time on the quality and value of the experiences we provide.
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