This week, Nick and Michael are cracking open the stats—and the gratitude—as they reflect on the year you helped build.

In this upbeat, data-packed, end-of-year episode, the guys pull back the curtain on what 2025 looked like for the Walk-Ins Welcome podcast, from wild growth metrics to the one episode that absolutely crushed it (hint: it’s all about the front desk).

You’ll hear the full behind-the-scenes scoop, from Spotify Wrapped insights to stories from the road and what’s coming for 2026. Spoiler: there’s a mastermind. And yes, we’re finally redoing the studio.

Here’s what’s inside:

📈 71% increase in listening time—and what that means

👥 999% growth in new audience (yes, seriously)

📹 Why video content is part of the next evolution

🏆 Episode 189 (with Ava Winslow of Flip AI) and why it resonated

🎧 How you helped land Walk-Ins Welcome in the top 15% of videos on Spotify

💌 Why being one of the most shared podcasts on Spotify means more than you know

💡 A sneak peek at the 2026 PCMP Mastermind—and how to join the waitlist

Nick and Michael also get real about what makes this community of urgent care pros so special—and why your loyalty, shares, and feedback keep this whole thing going.

🔗 Resources & Mentions:

• 2026 Clinic Growth Mastermind: An upcoming in-person gathering for urgent care leaders to share what's working, what's not, and how to grow together—no vendors, no pitches, just real collaboration.

  📥 Join the waitlist: https://clinicgrowthmastermind.com/

  
  

• Episode 189: Ava Winslow from Flip AI: The most popular episode of 2025, diving into how AI is reshaping the front desk and improving patient experience.

  ▶️ https://open.spotify.com/episode/2YCHjJDTWmT70t49Ok3xyJ?si=zhHkuKGOR-y6DTvIpi-iqg

  
  

• Flip CX: A trusted AI voice solution that PCMP recommends for front desk automation.
  🔗 https://flipcx.com/

  
  

• YouTube Channel: Every episode is available in full video format. If you haven’t watched the podcast yet, now’s the time.📺 https://www.youtube.com/@patientcaremarketingpros9205

  
  

• Contact PCMP: Got a question, comment, or just want to send Nick a little love after he joked about not being popular enough? 😂

  📬 hello@patientcaremarketingpros.com

💬 Stay Connected:

Follow us on Facebook, LinkedIn, and YouTube for updates, tips, and behind-the-scenes content.

Website: https://patientcaremarketingpros.com

Facebook: https://www.facebook.com/patientcaremarketingpros

LinkedIn: https://www.linkedin.com/company/patient-care-marketing-pros/

YouTube: https://www.youtube.com/channel/UC9nwkAwIyiVvsLTWGoeRbWA

Want to be a guest, recommend someone for the show, or ask a question? We’d love to hear from you! Email us at hello@patientcaremarketingpros.com

🎵 Intro/Outro Music by Devin Smith: 

https://open.spotify.com/artist/4UdQjNXnACFE2VpkEoP8v2?si=pDx5jsgtRFOtwrpMOKOkuQ