On this episode, we’re joined by Victoria Pelletier, Vice President of Enterprise Transformation at Kyndryl, who stepped into a COO role at 24 and never looked back. A former child actor, TEDx speaker, and branding expert, Victoria shares how her journey from “Iron Maiden” to “whole-human leader” reshaped how she hires, leads, and shows up authentically. From building resilient teams to embracing emotional intelligence, her insights offer a powerful blueprint for anyone hiring or leading in today’s workplace.

Key Takeaways:

(01:27 ) Early grit and leadership propelled Victoria to COO at age 24.

(06:50 ) Confidence can be mistaken for competence, especially for young leaders.

(10:19 ) Building an authentic personal brand opens doors and opportunities.

(15:54 ) Trusted leaders and growth mindsets are vital for organizational transformation.

(16:57 ) Vulnerability and authenticity improve leadership and team culture.

(25:09 ) Even experienced performers get nervous when speaking as their authentic selves.

(29:33 ) Hiring for diversity, fit, and learning agility strengthens teams.

(35:21 ) Learning agility matters more than rehearsed answers in interviews.

Resources Mentioned:

Victoria Pelletier

https://www.linkedin.com/in/victoriapelletier/

Victoria Pelletier’s | Website

http://www.victoria-pelletier.com/

Kyndryl

https://www.linkedin.com/company/kyndryl/

Embracing healthy resilience: Victoria Pelletier at TEDxMiami

https://youtu.be/xFpknOCFMOg?feature=shared

“The Power of Whole Human Leadership” by Victoria Pelletier

https://victoria-pelletier.com/the-power-of-whole-human-leadership/

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Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.  

To learn more about MSH, visit https://www.talentmsh.com. 

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