DiscoverHire Learning with Oz RashidWhy Empathy Without Accountability Fails Teams with Shashank Shekhar of InstaMortgage
Why Empathy Without Accountability Fails Teams with Shashank Shekhar of InstaMortgage

Why Empathy Without Accountability Fails Teams with Shashank Shekhar of InstaMortgage

Update: 2025-06-25
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Description

On this episode, we’re joined by Shashank Shekhar, Founder and CEO of InstaMortgage, a category-defining fintech company in the mortgage industry. Shashank shares his remarkable journey from arriving in the US with no network or software background to building a thriving, award-winning business during a financial crisis. He opens up about hiring missteps, how to build a high-performance culture without micromanagement, and the future of work with AI-driven teams.



He also discusses the importance of values-based leadership, the dangers of hiring based on brand names alone, and how founders can stay resilient through failures.


Key Takeaways:


(05:25 ) Why culture outranks everything, even skill.

(09:40 ) Walking the talk when building company culture.

(10:33 ) Why great leaders balance empathy and high standards.

(15:17 ) The “success syndrome” and learning from failure.

(18:41 ) What leaders must know about the AI knowledge gap.

(23:15 ) Why productivity metrics must evolve in the age of AI.

(28:36 ) Shashank’s hiring philosophy: culture fit over credentials.

(30:23 ) Favorite interview question that exposes character.

(38:43 ) A strong tech stack limits hiring risk and speeds onboarding.


Resources Mentioned:


Shashank Shekhar

https://www.linkedin.com/in/thisisshashank/


InstaMortgage | LinkedIn

https://www.linkedin.com/company/instamortgage1/


InstaMorgage | Website

https://instamortgage.com/




Thank you for listening to “Hire Learning with Oz Rashid.” Don’t forget to leave us a review and subscribe so you don’t miss out on future episodes. 


Connect with our host, Oz Rashid, on LinkedIn: https://www.linkedin.com/in/ozrashid.  


To learn more about MSH, visit https://www.talentmsh.com. 



#TalentAcquisition #HiringStrategy #EnterpriseHiring #GigEconomy #AIinHR #WorkforceTrends

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Why Empathy Without Accountability Fails Teams with Shashank Shekhar of InstaMortgage

Why Empathy Without Accountability Fails Teams with Shashank Shekhar of InstaMortgage

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