DiscoverProcess Breakdown Podcast (audio)How Lawvex Empowered Its Employees for Growth by Creating a Centralized Knowledge Base
How Lawvex Empowered Its Employees for Growth by Creating a Centralized Knowledge Base

How Lawvex Empowered Its Employees for Growth by Creating a Centralized Knowledge Base

Update: 2025-05-21
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Last Updated on May 21, 2025 by Owen McGab Enaohwo























Gary Winter and Tisha English share a common interest in enhancing the operations at Lawvex, a full-service trust and estate law firm. Gary and Tisha, the Managing Attorney and Chief Operating Officer, respectively, were no strangers to implementing technology in their organization. But the basic tools they were using were inadequate for their operations.







As their business expanded, it became clear to Gary and Tisha that they needed a more solid tool to meet their growing operational needs. When they heard of SweetProcess, they were eager to try it out. The duo shared their experience of how SweetProcess helped them scale up and increase their team’s efficiency.





















Gary Winter, Managing Attorney















About Lawvex







Lawvex is a full-service trust and estate law firm in California founded on the premise of making the law less frustrating for clients, lawyers, and staff. It runs a decentralized business model with a flexible work schedule for its partner attorneys so they can offer clients the best services possible. 







A data-driven firm, Lawvex operates on the six core values of speed, efficiency, value, education, compassion, and transparency for a satisfying and rewarding experience. It boasts of having highly experienced lawyers on its team that work around the clock to achieve favorable results for clients.







Lawvex leverages digital tools to streamline and automate its workflow so its team members can focus on delivering the best services to its clients. It currently has about 20 employees.















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The Biggest Troubles of Inaccessibility and Inconsistency







Accessing information is an integral part of a law firm’s operations. With urgent matters and strict deadlines at hand, employees need work-related information instantly to keep the workflow running. Going through a pile of folders and Microsoft Word documents is a setback in such pressing circumstances.





















Tisha English, Chief Operating Officer

















“We’ve almost doubled in size in the last nine months. In the beginning, when there were just a couple of us, we would use a Word document. We had a special folder in Google Drive and stuff like that. And as we continued to grow, we realized the importance of people needing to be able to search for things when they have questions about specific things,...
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How Lawvex Empowered Its Employees for Growth by Creating a Centralized Knowledge Base

How Lawvex Empowered Its Employees for Growth by Creating a Centralized Knowledge Base

Process Breakdown Podcast (audio)