How to Avoid Arguments and Build Trust at Home and Work
Description
My clients have discovered a paradox with applying these ideas. It seems like weakness to admit mistakes to our employees and kids, but others actually perceive it as strong leadership skills and emotional intelligence that builds trust. Here are 3 quick tips to help you avoid conflict at work and at home.
1) Avoid the argument: Most disagreements are triggered by the angry look on our face, the harsh tone of our voice, bad timing and saying “you should” which makes people feel defensive.
2) Show respect for the other person’s opinion. Never say “you’re wrong” Different doesn’t mean wrong. There are usually several right ways to do things.
3) If you’re wrong, admit it quickly. Model how to build trust.
Try these and 10 phrases to preserve your sanity and your relationships.
Try these and 10 phrases to preserve your sanity and your relationships.
You’re right
I’m wrong
I haven’t tried it that way before
That’s a different way that works too
You came at this from a different angle
You know yourself best
Can you show me how you did it
You had a good intention
Can you help me understand your perspective
I understood it differently, can we look at it together
More resources: https://linktr.ee/nikkikloeppel
What leadership best practice can you share from work or home?
United States
