DiscoverBeyond the Queue: Inside Customer SupportHow to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)
How to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)

How to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)

Update: 2021-05-25
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Joelle Waksman, Head of CX at Biteable (and formerly of Calendly and Stella Connect), shares how she fosters a fun work environment, motivates her team with healthy competition, and creates clear career pathways for her agents.
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How to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)

How to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)