What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)

Update: 2021-05-18

Description

In this episode, Oleg Krasnov, Head of Support Excellence at Miro, talks about what support excellence is, how he designed and advocated for this new role, and how it’s streamlining Miro’s support process during a critical time of rapid growth.

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In Channel

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How to Cross-Train Your Support Team with Product, Sales, and More (feat. Matt Dale)

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How to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)

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What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)

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How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)

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What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)

#box-pro-ellipsis-176472533895511{-webkit-line-clamp:2;}What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)

What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)

What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)