How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)

Update: 2021-05-11

Description

In this episode, Matt Gilston, the director of customer support at SevenRooms, talks about how he uses his teaching degree and youth sports coaching experience to lead an all-star support team and empower his agents to coach SevenRooms customers as product experts.

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How to Cross-Train Your Support Team with Product, Sales, and More (feat. Matt Dale)

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How to Build and Scale a Happy, Motivated Support Team (feat. Joelle Waksman)

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What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)

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How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)

2021-05-1141:10

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How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)

#box-pro-ellipsis-176478936274660{-webkit-line-clamp:2;}How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)

How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)

How to Coach Your Reps and Customers Like a Winning Sports Team (feat. Matt Gilston)