In this episode of "The Path of Public Service," Josh Hjartarson, Deloitte’s Global Leader for Human and Social Services, reflects on his early career in the Ontario Public Service, emphasizing the connection between theory, policy, and practical solutions. His diverse experiences in public service, academia, and consulting reveal the complexity of societal issues and the need for collaboration across sectors. Drawing from his own childhood experience with state support, he highlights the critical role of government intervention in creating opportunities. Hjartarson campaigns for collaboration among government, private, and nonprofit sectors. Advocating for accountable leadership, Hjartarson stresses the importance of integrated support systems for housing, mental health, and addiction services. He views social safety nets as investments and underscores the value of lived experiences in program design, championing the rewarding potential of public service.  

In Part 1 of this episode, Josh Hjartarson reflects on his early career in the Ontario Public Service (OPS) as a newly minted PhD, highlighting how it deepened his understanding of the interplay between theory, policy, and practical solutions. Influenced by state support during his childhood, he recognizes the significance of government intervention. His diverse career spans public sector roles, academia, lobbying, and consulting, teaching him that societal issues are complex and require collaboration across government, private, and nonprofit sectors. He introduces "collective action problems," noting that self-interest can hinder cooperation. Despite challenges, Josh champions idealism in public service and stresses the need for accountable leadership to address social complexities.  

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