In this episode of "The Path of Public Service," Josh Hjartarson, Deloitte’s Global Leader for Human and Social Services, reflects on his early career in the Ontario Public Service, emphasizing the connection between theory, policy, and practical solutions. His diverse experiences in public service, academia, and consulting reveal the complexity of societal issues and the need for collaboration across sectors. Drawing from his own childhood experience with state support, he highlights the critical role of government intervention in creating opportunities. Hjartarson campaigns for collaboration among government, private, and nonprofit sectors. Advocating for accountable leadership, Hjartarson stresses the importance of integrated support systems for housing, mental health, and addiction services. He views social safety nets as investments and underscores the value of lived experiences in program design, championing the rewarding potential of public service.  

In Part Two, Josh Hjartarson discusses the necessity of aligning accountability with authority in leadership roles. He advocates for integrated support systems that address not only housing but also mental health and addiction services. Highlighting successful social safety initiatives globally, he calls for a multifaceted approach involving various stakeholders, including corporations. He encourages viewing social safety nets as investments rather than expenses and emphasizes the value of incorporating lived experiences in program design. Hjartarson's reflections underscore the rewarding nature of public service and the potential for meaningful societal impact through dedicated efforts to improve social support systems.

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