#30 Being an entrepreneur is full of unknowns and leadership can be lonely, challenging, and push you to your limits. The CEOs of AxisCare, Nevvon, and Caribou—three leading home care tech companies—share how they started their businesses, the frameworks they use to make tough decisions, the skills they’ve had to master, and how they’ve built moats around themselves in a competitive market. They also offer candid advice for home care leaders navigating their own entrepreneurial journey.

• Todd Allen
• James Cohen
• Alex Oosterveen
• AxisCare—operational software
• Nevvon—caregiver training platform
• Caribou—caregiver rewards and recognition tool
• Book: Give and Take by Adam Grant

Chapters:
00:00 Introduction to Home Care Entrepreneurs
02:08 Motivations Behind Starting a Business
08:51 Embracing Pain and Discomfort in Entrepreneurship
17:08 Navigating Change: Push Through vs. Pivot
24:44 People Management: The Heart of Business
34:35 Hiring for Culture vs. Skill
39:39 Developing Hard Skills for Success
40:33 Curiosity and Pattern Recognition in Business
41:32 The Importance of Forecasting and Growth
44:12 Navigating Financials and Corporate Governance
48:31 Understanding the Moat Framework for Business Success
55:26 Operational Excellence and Customer Retention
01:00:16 Balancing Current Needs with Future Opportunities
01:09:58 Entrepreneurial Advice for Home Care Leaders

This episode is brought to you by 24/7 Solutions (www.247solutions.co)
What do they do:

• Consulting—1:1 tailored consulting from an expert team who's been in your shoes
• Training—monthly training for your team on leadership, ownership and operations
• Powerhouse Peers—accountability for staff with weekly KPI check-ins, expert coaching, peer collaboration, and a monthly audit