Pediatric Healthcare in the Digital Age: Insights from Leading Researcher Rob Klein
Update: 2025-07-08
Description
How can today’s pediatricians truly connect with time-crunched, digitally-savvy parents and build lasting loyalty?
In this episode, Rob Klein shares key findings from his 2025 National Consumer Insights Study (NCIS) – Peds Edition, revealing what’s shaping parental choices, the decline in trust in healthcare, and how organizations can reinvent care delivery, starting with pediatric and maternity services.
In this episode, Rob Klein shares key findings from his 2025 National Consumer Insights Study (NCIS) – Peds Edition, revealing what’s shaping parental choices, the decline in trust in healthcare, and how organizations can reinvent care delivery, starting with pediatric and maternity services.
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