In this episode, you will learn how the Pandemic has significantly accelerated the movement from premises to cloud deployments for CX, as well as tactful strategies and approaches to migrating.

* Enterprise Cloud Adoption

* Embrace vs Stay the Path

* Care is the New Sales

* What the Cloud Delivers Today

* And More

You can reach Lance at:  Lance.Fried@Thrio.com

Thrio’s groundbreaking CCaaS platform features robotic process automation, inbound and outbound voice engines, a complete suite of digital channels (email, chat, SMS, social), and a range of built in AI tools. Thrio offers an API-first architecture and array of security certifications that make it a strong choice for complex and high-volume environments. Thrio’s team of contact center experts develop and market cutting-edge technology that sets a new standard for reliability in contact centers. To learn more, please visit Thrio.com. 

Episode Sponsors

www.supportlogic.io

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Produced by Darren Prine and the Cloud Tech Gurus team. Subscribe for more insights from industry leaders.