Subscriptions Done Right: From Churn to Retention
Description
Acquisition gets all the attention. Retention pays the bills.
In this episode of Marketing Mindset, Jordan Narducci and Sebastian Williams unpack how DTC brands can move from chasing new customers to building loyalty that lasts.
We dive into:
𧊠Why most ârebuild reminderâ emails actually remind customers to cancel
đĄ How stacking discounts the right way can lift LTV fast
đŚ Why quarterly subscriptions outperform monthly ones in both profit and satisfaction
đ¸ And why scaling discounts over time is completely backwards
If youâve been feeling the pain of rising CACs and plateauing ROAS, this episode breaks down how to fix it, starting with the way you structure your subscription and retention strategy.
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