DiscoverConfessions of an ImplementerThe Power Of Active Listening, Business Culture And Empowerment with Jackie Kibler
The Power Of Active Listening, Business Culture And Empowerment with Jackie Kibler

The Power Of Active Listening, Business Culture And Empowerment with Jackie Kibler

Update: 2025-10-08
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Welcome to Confessions of an Implementer, a podcast by Talent Harbor. We share unique stories of implementers and the companies they’ve transformed to give you a rare glimpse into the system's successes and challenges. I'm your host, Ryan Hogan.


 


Let’s dive in!


 


In this episode, I sit down with Jackie Kibler, an EOS Implementer, shares how active listening, genuine care, and clear EOS practices shape stronger teams and healthier businesses. From spotting potential in people to balancing metrics with human connection, she explains why consistent communication, honest feedback, and empowering problem solving are the keys to building lasting culture and performance.


 


05:16 Transition to Sales and Mentorship


13:38 Hiring for Potential with EOS


22:52 Challenging Preconceived Notions


29:49 Managing Direct Reports and One-on-Ones


38:51 Don’t Take the Monkey


40:47 Connecting in a Remote World


43:40 The Super Connector’s Innate Drive


46:08 Connecting in a New City


49:53 Scaling Ecosystem Connections


52:00 Client Selection and Growth Mindset


 


Episode Resources


 


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The Power Of Active Listening, Business Culture And Empowerment with Jackie Kibler

The Power Of Active Listening, Business Culture And Empowerment with Jackie Kibler

Talent Harbor