DiscoverHello DTCUsing customer feedback to build a better DTC solution with Samriddh Dasgupta
Using customer feedback to build a better DTC solution with Samriddh Dasgupta

Using customer feedback to build a better DTC solution with Samriddh Dasgupta

Update: 2021-06-30
Share

Description

New-age DTC brands have changed the way products are built - They build solutions, not products.


They are building solutions to customer problems and not just launching new products with brighter packaging.


Samriddh Dasgupta, VP marketing at Bombay Shaving Company dissects the process of building a product with customer feedback.


On this episode of Hello DTC presented by Beaconstac, Samriddh, and Monika discuss:



  • Limitations of customer feedback from social media


  • Dependable sources of customer feedback


  • Deriving objective insights from subjective feedback


  • The 7P model at Bombay Shaving Company



Samriddh has great insights to share about marketing and building products on his social channels. Follow him at -


Linkedin - https://www.linkedin.com/in/samriddh/


Get insights delivered in your inbox - Sign up at https://www.beaconstac.com/podcast


_____


Follow us to keep up with #D2C trends, tips, and more:


Twitter: https://twitter.com/hello_dtc


LinkedIn: https://www.linkedin.com/showcase/hello-dtc


If you are looking for ways to connect directly with consumers from your packaging or physical spaces, try a modern QR Code solution - https://www.beaconstac.com/qr-code-generator.

Comments 
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

Using customer feedback to build a better DTC solution with Samriddh Dasgupta

Using customer feedback to build a better DTC solution with Samriddh Dasgupta

Beaconstac