In this episode of the ISV Society podcast, I chat with David Marcotte, a communications and skills development specialist.

We discuss the significance of soft skills in business, the importance of effective presentation and public speaking skills, and the impact of storytelling in business communication.

David shares insights on mastering virtual communication and emphasizes the need for organizations to invest in soft skills training to enhance team collaboration and productivity.

Key takeaways:

• Soft skills are the glue that holds teams together.


• Effective communication is essential for business success.


• Presentation skills can be improved through practice and feedback.


• Virtual communication requires a different set of skills than in-person interactions.


• Storytelling enhances engagement and retention of information.


• Investing in soft skills leads to higher employee retention.


• Understanding your audience is key to effective communication.


• Soft skills training can transform workplace dynamics.


• Everyone can improve their presentation skills with the right techniques.

Chapters

00:00 Introduction to Soft Skills and Coaching

04:41 The Importance of Soft Skills in Business

08:28 Enhancing Presentation and Public Speaking Skills

13:58 Mastering Virtual Communication

20:05 Leveraging Storytelling for Business Communication

36:10 Closing Thoughts and Future Engagements