In this episode of Digital Dominators, Sooz Young speaks with Selina Thompson, founder of Forward Transformation, about the importance of digital transformation in the workplace.

They discuss the challenges organizations face in adopting new technologies, the significance of human skills in tech, and the generational differences in tech adoption.

Selina shares her journey from fashion to corporate communications and how she helps companies navigate the complexities of digital change.

The conversation emphasises the need for collaboration, understanding digital maturity, and the role of AI in shaping the future of work.

EPISODE CHAPTERS

00:00 Navigating the Future of Work

01:33 Selena Thompson's Journey to Digital Transformation

04:56 Understanding Digital Transformation Challenges

10:00 The Importance of Human Skills in Tech

11:08 Generational Shifts in the Workforce

14:53 Leadership in a Digital Age

19:19 Choosing the Right Tools for Collaboration

23:32 Overcoming Assumptions in Digital Adoption

26:26 The Need for Technology Training

27:51 Understanding AI Implementation in Organizations

30:16 Staying Updated in a Rapidly Evolving Digital Landscape

33:07 The Importance of Play in Technology Adoption

36:52 Overcoming Resistance to AI and Technology

48:55 The Future of Work: Collaboration Between Humans and AI

KEY TAKEAWAYS

– Digital transformation requires a human-first approach.

– Understanding the cultural appetite for change is crucial.

– Collaboration tools can enhance team communication.

– Generational differences impact technology adoption.

– Leaders must navigate ambiguity in tech implementation.

– Knowledge sharing is essential for successful transformation.

– AI implementation requires understanding processes.

– Playfulness in learning technology can reduce fear.

– Commitment to continuous learning is vital.

– Building relationships across departments fosters successful change.

RESOURCES SHARED

• https://www.forwardtransformationchange.com/

• https://545xcukmvi1.typeform.com/to/elEA1PNV?typeform-source=www.forwardtransformationchange.com

• https://www.linkedin.com/in/selinathompson

• https://x.com/selinathompson?lang=en

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