In this episode, we dive into the rise of Artificial Intelligence (AI) in business—how it’s transforming companies of all shapes and sizes. AI is becoming an essential tool for organisations across every industry. We will explain how AI is becoming easier to use and why it’s crucial for businesses to start embracing it now.

Joining us is Josh Dylan, an expert in AI who has been on the podcast before. Josh will help us unpack the key concepts of AI, making them accessible and understandable, whether you are new to the subject or looking to expand your knowledge.

Here is what you will learn in this episode:

• Why AI? We will explore the reasons behind the growing adoption of AI and how businesses are using it to gain a competitive edge.


• Data to decisions: Discover how AI helps businesses make sense of vast amounts of data, turning it into valuable insights for smarter decision-making.


• Automation in action: Learn how AI-driven automation is streamlining processes, saving time, and boosting productivity.


• Personalisation at scale: Understand how AI enables businesses to deliver personalised experiences to customers, and why this is key to building lasting relationships.


• AI in customer service: See how AI-powered chatbots and virtual assistants are revolutionising customer support and enhancing satisfaction.


• Balancing innovation with responsibility: We will discuss the importance of data privacy and security in the age of AI, and how businesses can use AI responsibly.


• Looking ahead: Get a glimpse of the future of AI in business and how you can prepare for the changes ahead.

Whether you are a business, a student, or simply curious about AI, this episode will equip you with the knowledge you need to understand and navigate the AI revolution in business.

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