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Key Highlights

• The Credibility Equation: Leadership effectiveness comes from both competence (skills and abilities) and character (values and behaviors)
• While competence is often presumed at senior levels, character must be deliberately demonstrated
• Success provides unique opportunities to showcase character through: - How victories are framed and celebrated - What gets measured and prioritized - The questions leaders choose to ask - How credit is shared
• Leadership character differs from personal character and includes elements like: - Degree of collaboration and inclusivity - Approach to accountability - Source and motivation of drive - Level of humility and openness to learning

Notable Quotes

• "Character is not just revealed in times of adversity - those times of success are also great opportunities for leaders and teams to really underscore and reveal character."
• "Watch the pronouns - there's a big difference between singular credit and group credit."
• "You can be a leader of high integrity as an individual, but that doesn't necessarily show up in terms of how you display that character as a leader."

Featured Speaker

• Ben Stringfellow is a Coach and Partner at CRA | Admired Leadership with 8 years at the firm and 20 years prior experience as a client and practitioner of the behavioral approach to leadership. Before joining CRA, he held senior operational roles at McDonald's Corporation.