DiscoverCaptive Conversations, The Hospitality PodcastDan Hawkie - Rethinking Hospitality: Tipping Trends and Tech Innovations
Dan Hawkie - Rethinking Hospitality: Tipping Trends and Tech Innovations

Dan Hawkie - Rethinking Hospitality: Tipping Trends and Tech Innovations

Update: 2024-10-22
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Dan Hawkey, Chief Commercial Officer at Tip Jar, joins us for a personal and engaging chat about the untapped potential in the hospitality industry. From his start at Hilton Hotels as a conference host to his journey through Jarvis and Village Hotels, Dan shares how hospitality has been a passion for him for over 20 years. He discusses the industry’s different perceptions across countries like Australia and the U.S., where it's often seen as a lifelong career path, thanks to strong tipping cultures.


Dan also dives into how Tip Jar’s tech, like their Super TRONC product, modernises tipping by making it easier and more transparent. He highlights the importance of fair tip distribution in the shift toward cashless systems and the impact of new legislation. It’s a great look at how technology transforms hospitality for staff and operators.




🎧 Episode Highlights:


(00:12 ) Exploring Hospitality Industry Perspectives


(11:57 ) Early Career in Hospitality Industry


(23:21 ) Modernizing Trunk Schemes in Hospitality


(32:51 ) Navigating Changing Hospitality Industry Legislation


(37:47 ) Impact of Cashless Policies in Hospitality


➡️ and much, much more...




Tune in - Links below 👇


👉 Youtube 📹 https://youtu.be/02wg3BrJq1w




Dan's Answers:


🌟Best Hospitality Experience & Hotel - Sala Hotel in Phuket


🌟Best Hospitality Tech - Red Engine, Flight Club & Electric Shuffle


🌟Best Restaurant - Hand & Flowers


🌟Best Burger - Five Guys




Show Links
➡️ https://www.tipjar.com
➡️ https://red-engine.com



#HospitalityIndustry, #CareerPaths, #TippingCulture, #HospitalityTechnology, #TippingTechnology, #SuperTrunk, #FairTipDistribution, #HospitalityLegislation, #CashlessTipping, #Compliance, #Technology, #HospitalityLandscape, #Operators, #Staff, #PetPeeves, #Undervaluation, #Transparency, #Employment, #Retention, #Compliance, #EmploymentTribunals, #ServiceCharges, #CashTips, #DigitalPayments, #Consumers



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Dan Hawkie - Rethinking Hospitality: Tipping Trends and Tech Innovations

Dan Hawkie - Rethinking Hospitality: Tipping Trends and Tech Innovations

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