EP72: AI, Unified Commerce & Getting It Done with Justin Honaman, AWS
Update: 2024-03-13
Description
Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, continue discussions about emerging technology and the implications for the future of retail.
They discuss:
- How quickly companies are integrating generative AI into operating systems
- Efficiency plays that are delivering better access to information and images faster
- The intense focus on stores and how new technologies are impacting in-store experience, through physical store technology
- The implications for loyalty programs and retail media
- Overall, the importance of unified commerce to create a truly meaningful customer experience
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