Ep. 27 How to Outsource Customer Service the Right Way - Rui Chaves' Insights from Facebook, Uber & Dahslane

Update: 2021-05-12

Description

In this episode, Rui Chaves- Director of Customer Experience at Deel formally of Facebook, Uber and Dashlane, provides an in-depth look at customer service outsourcing. Having started his career in an outsourcing firm and established multiple outsourcing programs at Facebook, Rui is the perfect person to separate the myths about outsourcing from the facts. Rui also shares his insights on why to outsource and how to get the most out of an outsourcing relationship. Happy listening!

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Ep. 27 How to Outsource Customer Service the Right Way - Rui Chaves' Insights from Facebook, Uber & Dahslane

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Ep. 27 How to Outsource Customer Service the Right Way - Rui Chaves' Insights from Facebook, Uber & Dahslane

#box-pro-ellipsis-175938622153097{-webkit-line-clamp:2;}Ep. 27 How to Outsource Customer Service the Right Way - Rui Chaves' Insights from Facebook, Uber & Dahslane

Ep. 27 How to Outsource Customer Service the Right Way - Rui Chaves' Insights from Facebook, Uber & Dahslane

Kaizo

Ep. 27 How to Outsource Customer Service the Right Way - Rui Chaves' Insights from Facebook, Uber & Dahslane