Ep.34 Customer Service Best Practices from the Insurance Industry

Update: 2021-06-30

Description

In this conversation, Virag Pohl - Customer Care Agent at simplesurance, shares some customer service best practices she learned while working in the insurance industry. Motivating customers through lengthy processes and explaining complicated terms and conditions are normal practices for simplesurance. As such, agents like Virag can teach us a lot about effectively communicating with customers and guiding agents through evolving processes. Enjoy!

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Ep.34 Customer Service Best Practices from the Insurance Industry

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Ep.34 Customer Service Best Practices from the Insurance Industry

Kaizo

Ep.34 Customer Service Best Practices from the Insurance Industry