Discover how hostage negotiation tactics can revolutionize the way you communicate in business. In this episode of Empathy at the Table, host Tony Anagor interviews Kirk Kinnell, a world-renowned hostage negotiator and former head of Scotland’s Organized Crime and Counterterrorism Units. With over 30 years of negotiation experience, Kirk shares powerful techniques to build trust, resolve conflict, and influence outcomes—even in the most high-stakes scenarios. Learn how empathy, emotional intelligence, and active listening can help you master both boardroom and crisis conversations.💡

In This Episode You’ll Learn:How hostage negotiation skills apply to business and leadership The “Magnificent Nine” listening framework to uncover hidden motivations. Strategies to de-escalate conflict and build instant trust. Why emotional intelligence is essential for high-pressure decisionsReal-world stories from hostage cases to million-dollar deals. Whether you're a business leader, entrepreneur, sales professional, or negotiator, this conversation will give you actionable tools to improve your communication and negotiation outcomes.

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You connect with Kirk on LinkedIn: https://www.linkedin.com/in/kirk-kinnell-69a35b7b?To know more about Tony Anagorhttps://www.linkedin.com/in/tony-anagor?

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