Episode 49: Leadership, Loyalty & Letting Go - Charles Kissel
Description
In this deeply personal episode of Empathy at the Table, I sit down with Chuck Kissel, CEO of CSU Fullerton Auxiliary Services, to talk about leadership, loyalty, and life-changing perspective.Chuck spent over 30 years rising through the ranks of a $70M organization, leading nearly 2,000 people.
But what truly shook me—and shaped this conversation—is what happened one day in the office during the pandemic: Chuck suffered a sudden cardiac arrest and was clinically dead for four minutes.
In this powerful conversation, we talk about:
✅ The life lessons he learned after that near-death experience
✅Why leadership is about more than titles—it's about impact
✅ The emotional toll of decision-making at the top
✅ His negotiation mindset: patient, strategic, unafraid to walk away
✅ How empathy fuels long-term culture, retention, and resilience
Whether you're an aspiring leader or a seasoned executive, Chuck’s journey will challenge you to rethink how you're showing up—for your team, and for yourself.
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