SummaryIn this episode of Empathy at the Table, host Tony Anagor interviews DB Bedford, an expert in emotional intelligence and workplace civility. DB shares his journey from a troubled youth in Oakland to becoming a thought leader in emotional intelligence.

He discusses the importance of understanding emotions, the fragility of human interactions, and the need for intentional practice in emotional intelligence. DB also highlights the significance of civility in the workplace and how emotional intelligence can improve team dynamics. The conversation concludes with insights on implementing emotional intelligence programs and navigating difficult conversations.takeaways- Emotional intelligence is crucial for better decision-making.- DB Bedford's journey illustrates the power of personal growth.- Calmness can be a superpower in conflict resolution.-

Emotions are fragile and should be handled with care.- Intentional practice is key to developing emotional intelligence.- Civility in the workplace enhances team dynamics.- Understanding personal values can prevent misunderstandings.- Emotional intelligence can be taught through structured programs.- Purposeful pauses can lead to better communication.- Everyone has the potential to grow emotionally, regardless of age.

Sound Bites

"Calmness be your superpower.""Don't bite the hook.""Can you take a purposeful pause?"

Chapters

00:00 Introduction and Background of DB Bedford

01:57 DB's Journey to Emotional Intelligence

05:11 Transforming from a Troubled Past

08:00 The Fragility of Emotions

10:59 Intentionality in Emotional Intelligence

14:18 The Calling to Write 'I Never Worry'

17:36 Understanding Emotional Intelligence

20:14 Emotional Intelligence in the Workplace

22:03 Civility and Workplace Dynamics

27:29 Implementing Emotional Intelligence Programs

30:53 The Importance of Emotional Responsibility

32:30 Navigating Difficult Conversations

33:48 Conclusion and Future Endeavors

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