In this conversation, Erin chats with Matthew Stafford, he shares his transformative journey from a concrete business owner to an e-commerce expert, emphasizing the importance of empathy in leadership. He discusses how personal experiences shaped his understanding of empathy and the role it plays in effective communication and relationships. Matthew also explores the impact of dark retreats on his self-awareness and emotional intelligence, offering practical tips for cultivating empathy in everyday life.

Today on Tactical Empathy:

• Matthew transitioned from a concrete business to e-commerce.
• Empathy involves understanding others without projecting your own thoughts.
• Practicing self-love is crucial for developing empathy for others.
• Entrepreneurs often carry trauma that affects their business.
• Feeling your feelings is more important than thinking them.
• A simple mirror exercise can enhance self-acceptance.
• Matthew plans to create intimate experiences for entrepreneurs to connect deeply.

Connect with Matthew:

• Website: https://buildgrowscale.com/
• Website: https://x.com/BuildGrowScale
• Facebook: https://www.facebook.com/matthewjacobstafford
• LinkedIn: https://www.linkedin.com/in/matthewstafforddotcom
• Dark Retreat: https://docs.google.com/document/d/1l6o0TGlhY135_bciwUF5KM0uVgyRqyJEHpp1qKEqCps/edit?tab=t.0#heading=h.joo7evut8w1m

Connect with Erin:

• Instagram: @elthorp 
• LinkedIn: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca 
• Inside Out Empathy Free Chapter: https://www.insideoutempathy.com/
• Sign up for “The E in the Room” Newsletter: www.erinthorp.ca/resources

This show was produced by ELF Solutions Inc.