Productizing Your Service to Make Client Acquisition Easier Than it’s Ever Been
Description
Bradley Jacobs breaks down the game-changing strategy of productizing your service to transform client acquisition and sales. Moving away from being a "jack of all trades," Bradley explains how standardizing your offerings creates clarity for both you and your clients. Drawing insights from the book "Built to Sell," he shares the story of Alex, an agency owner who transformed his struggling custom marketing business into a scalable, profitable logo design service.
The episode covers the three essential steps: taking inventory of your strengths, defining your package with clear deliverables and pricing, and building targeted marketing materials. Bradley addresses the mindset shifts required, including saying no to work outside your productized offer and embracing your role as a business owner rather than just a service deliverer. He emphasizes how this approach enables you to hire others, scale effectively, and potentially build a business you could sell while creating predictable revenue streams.
Learn More: Scale your fractional practice: https://mylance.co Connect with Bradley Jacobs: https://www.linkedin.com/in/bradley-r-jacobs/
00:00 - Introduction and episode overview
00:16 - What productizing your service means and doesn't mean
00:49 - The problem with being adaptable to every client
01:26 - Definition of productizing a service - standardization
02:09 - Three key benefits: scaling, easy sales, and stepping out
02:39 - Built to Sell book example introduction - Alex's story
03:14 - Alex's transformation from full marketing agency to logo specialization
04:03 - The power of targeting companies with new product lines
05:17 - How clear offers transform client conversations
06:51 - Marketing analytics dashboard example vs vague positioning
07:05 - The challenge of dropping existing work and finding your sweet spot
08:15 - How to start: taking inventory of your skills and passions
10:32 - Step two: defining the complete package with deliverables and pricing
10:56 - Step three: building marketing and sales materials
11:37 - Mindset shift one: stepping back from delivery to business owner
12:50 - Mindset shift two: saying no to work outside your offer
12:58 - Mindset shift three: embracing imperfection and giving yourself grace
13:45 - Alex's successful exit story and business results
14:09 - Building a sellable, scalable business that doesn't rely on you
14:59 - Mylance beta program announcement and LinkedIn thought leadership
15:14 - Closing thoughts, community engagement, and call-to-action