S1:E16: Marketing Is Becoming Consumer-Centric, Can The Rest of The Org Catch Up?

Update: 2021-01-27

Description

In this episode of the Buyer Narrative, I'll talk about how marketers have shifted towards a consumer-focus and why that's just not enough.

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In Channel

S2:E9 The Future of CX is Doing More With Less [Season Finale]

2021-06-2314:27

S2:E8: How to Use Content to Improve the B2B Customer Journey

2021-05-2637:22

S2:E7: Is It Time to Change How We Think About Customer Experience?

2021-05-1211:20

S2:E6: How to Promote Self-Service

2021-04-2830:20

S2:E5: How Loss Aversion Impacts Consumer Behavior

2021-04-1411:16

S2:E4: How to Use Customer Insights to Drive Change

2021-03-3134:39

S2:E3: How to Use Customer Experience to Innovate

2021-03-1726:59

S2:E2: Sales Success Is All About Listening

2021-03-0329:18