S2:E4: How to Use Customer Insights to Drive Change
Update: 2021-03-31
Description
In this episode of the Buyer Narrative, I sat down with Bonnie Chatterjee, Head of Customer Experience for GitHub, to talk about what she has learned about using customer insights to improve the way GitHub does business.
You'll Learn:
- How to Get Started With CX
- How to Generate Value Out of Customer Journeys
- Practical Ways to Think About Experience Measurement
- And so much more!
To learn more about Bonnie, follow her on LinkedIn @ https://www.linkedin.com/in/barnalic/ and check out her blog @ https://www.nextbonnie.com/.
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