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Toby Hung: Why People Still Matter In An AI-Driven Industry

Toby Hung: Why People Still Matter In An AI-Driven Industry

Update: 2025-09-18
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Description

What happens when the next generation of InsurTech leaders blends efficiency with servant leadership? Jason Cass sits down with Toby Hung, Co-Founder & COO of 1Fort, to talk about AI-driven automation, the future of agency workflows, and why people, not just technology, remain at the center of insurance.




Key Topics:




  • Toby shares 1Fort’s vision as an all-in-one AI solution for commercial agencies




  • Automating submissions and proposals with AI to save time and money




  • Why productivity and efficiency are two sides of the same strategy




  • Lessons on leadership, mentorship, and building with servant values




  • The insurance talent shortage and what younger generations want from work




  • How agencies can make insurance a career path for Gen Z and Millennials




  • The role of culture, impact, and balance in retaining and growing great teams




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Produced by PodSquad.fm

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Toby Hung: Why People Still Matter In An AI-Driven Industry

Toby Hung: Why People Still Matter In An AI-Driven Industry

Agency Intelligence