22: Leading with Heart and Head: Navigating the Empathy Dilemma
Description
The workplace has transformed dramatically. Leaders are trying to balance empathy with performance, compassion with results. But where's the line? When does empathy help, and when might it actually hurt?
Our guest on this episode of "Insightful Inspiration" brings fresh insights to this challenge. Host and our proud owner of 10 years Isabelle Landreville is excited to talk with Maria Ross, author of "The Empathy Dilemma" and a TEDx speaker who's helped leaders at organizations worldwide navigate this balance.
As an empathy advocate, Maria shows how cash flow, creativity, and compassion aren't mutually exclusive. Through her work with forward-thinking companies, speaking engagements, and her podcast "The Empathy Edge," Maria has uncovered practical ways leaders can achieve radical success through genuine empathy – while maintaining healthy boundaries.
Grab a copy of Maria's book: https://www.amazon.com/Empathy-Dilemma-Successful-Performance-Boundaries/dp/1774584743
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