Executives vs End Users
Update: 2021-11-15
Description
In our first ever episode, Valerio and I discuss the various challenges of being a CSM and running a CSM team. Some key topics covered include :
- What actually is a CSM?
- Should you spend more time with senior stakeholders or the team who actually uses your product day-to-day?
We finish with an industry spotlight by exploring what it's like to be a CSM at a cybersecurity company.
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