Hunters vs Farmers Part 1

Update: 2022-08-11

Description

This episode pits Sales against CSMs in the first of our two-parter about how Sales and CS can collaborate, make money and avoid stepping on each other's toes!

Valerio and William are joined by Louise Lundgren and Jeff Heckler

Comments

In Channel

The End of Customer Success...?

2024-05-0126:35

The Value Episode

2024-01-0341:08

Why do we do QBRs?

2023-12-1139:40

The Customer Success Platform... Opportunity or Burden?

2023-11-1041:46

Are Customer Success and Project Managers Frenemies?

2023-10-1040:02

SaaS Spotlight Panel: IoT, EHSS & Cybersecurity sectors

2023-03-2241:52

Voice of the Customer - How should Customer Success Teams work with Product Teams?

2023-01-0833:14

Is Customer Success a Must-Have?

2022-11-1230:47

From Culture to Community

2022-10-1124:32

Building a Culture of Customer Success

2022-09-1232:27

Hunters vs Farmers Part 2

2022-08-1125:47

Hunters vs Farmers Part 1

2022-08-1128:46

Data vs Intuition (plus the View from Sales Engineering)

2022-07-1145:36

A Brief History of Customer Success (and its future)

2022-06-1136:04

CSMs: Escalation Addicts? The View from Support

2022-03-1240:39

Isn't a CSM Just a Fancy Account Manager? The View From outside SaaS

2022-02-1235:44

I didn't even know we had a Customer Success team... The View from Professional Services

2022-01-1241:31

You're comping me on what, now???

2021-12-1235:46

Executives vs End Users

2021-11-1531:23

00:00

Hunters vs Farmers Part 1

William Belcher & Valerio Bianconi

#box-pro-ellipsis-176695863797527{-webkit-line-clamp:2;}Hunters vs Farmers Part 1

Hunters vs Farmers Part 1

William Belcher & Valerio Bianconi

Hunters vs Farmers Part 1