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Voice of the Customer - How should Customer Success Teams work with Product Teams?

Voice of the Customer - How should Customer Success Teams work with Product Teams?

Update: 2023-01-08

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Valerio and William welcome James Alliband, esteemed Product Manager in Cybersecurity on to the show for the first time. James lends his extensive experience to a lively debate about the do's & don'ts of product teams and CSMs who want to work together.

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Voice of the Customer - How should Customer Success Teams work with Product Teams?

Voice of the Customer - How should Customer Success Teams work with Product Teams?

William Belcher & Valerio Bianconi