DiscoverConversations with Masters: How to Better Understand Your CustomersHear Detra Whitmore, PMP, Vice President of Customer Experience, Diversity and Inclusion Officer, Trinity Metro
Hear Detra Whitmore, PMP, Vice President of Customer Experience, Diversity and Inclusion Officer, Trinity Metro

Hear Detra Whitmore, PMP, Vice President of Customer Experience, Diversity and Inclusion Officer, Trinity Metro

Update: 2023-07-26
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Hear why a happy employee experience has a positive ripple-effect in the customer’s journey. Learn how to convert a negative moment-of-truth into a peak point that elevates the customer’s experience. Listen to why talking to customers in real-time can provide helpful insights beyond standard data research.

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Hear Detra Whitmore, PMP, Vice President of Customer Experience, Diversity and Inclusion Officer, Trinity Metro

Hear Detra Whitmore, PMP, Vice President of Customer Experience, Diversity and Inclusion Officer, Trinity Metro

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