DiscoverConversations with Masters: How to Better Understand Your CustomersHear Greg Tucker, Chief Journey Mapper, Gold Research Inc
Hear Greg Tucker, Chief Journey Mapper, Gold Research Inc

Hear Greg Tucker, Chief Journey Mapper, Gold Research Inc

Update: 2023-07-26
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Hear how business leakages and failures in connecting with customers can be uncovered by embarking on customer journey work. Learn why organizations should never proxy the “voice-of-the-customer” in the journey mapping process. Listen to how research leaders can design the activation of insights to achieve the full benefits of customer journey efforts.

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Hear Greg Tucker, Chief Journey Mapper, Gold Research Inc

Hear Greg Tucker, Chief Journey Mapper, Gold Research Inc

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