How can I increase agent productivity when using Jira Service Management?

Update: 2022-05-19

Description

"How can I increase agent productivity when using Jira Service Management?" Find out in this episode of Appfire Presents: The Best IT Service Management Show by Appfire.

Appfire's Vasiliy Kizhaev joins Kerry O'Shea Gorgone to talk about how automating mundane tasks can make your ITSM team more productive.

Vasiliy Kizhaev is a Team Lead at Appfire, specializing in Canned Responses Pro Templates and Chat for Jira Service Management.

Website: https://appfire.com/

LinkedIn: https://www.linkedin.com/in/vasiliyvasiliy/

About The Show:
The BEST ITSM Show by Appfire brings you expert insights for IT service delivery, so your employees and customers have what they need to succeed. Get the right tech and tips for the right job at hand. Look like you’ve come from the future with all your new ITSM smarts. Every episode is a brisk 10 minutes—less time than it takes to provision a laptop or troubleshoot a tech support issue.

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