What is IT Asset Management (and how do I do it)?
Description
"What is IT Asset Management (and how do I do it)?" Find out in this episode of Appfire Presents: The Best IT Service Management Show by Appfire.
Rodney West of Isos Technology joins Kerry O’Shea Gorgone to explain IT Asset Management: what it is, how to effectively do it, and what kinds of tools you need in your technology stack to keep things tickety boo.
For a deeper dive into this topic, check out this article about asset management on the Isos Technology blog.
Rodney West is Professional Services Lead Consultant, Senior, at Isos Technology. He has been a technology consultant for over twenty years, delivering enterprise solutions across a wide range of industries.
Much of his career was spent in software engineering and architecture, shifting in recent years to focus on functional consulting and optimizing client processes. He holds numerous Atlassian certifications in Jira, Confluence, and JSM administration and workflows, as well as Scrum, AWS, and ITIL certifications.
Website: https://www.isostech.com
LinkedIn: https://www.linkedin.com/in/rodneywwest
About The Show:
The BEST ITSM Show by Appfire brings you expert insights for IT service delivery, so your employees and customers have what they need to succeed. Get the right tech and tips for the right job at hand. Look like you’ve come from the future with all your new ITSM smarts. Every episode is a brisk 10 minutes—less time than it takes to provision a laptop or troubleshoot a tech support issue.