Joe and Kathy discuss the pervasive language and behaviors that hinder innovation in the workplace. They delve into the overuse of "I" statements by leaders that leave team members feeling unheard and excluded. They also explore the impact of phrases like "I know," which can shut down conversations, and the detrimental effects of silence and lack of acknowledgment. Additionally, they discuss the importance of curiosity and active listening, as well as the power of "yes, and" in fostering collaboration and building on ideas. Kathy and Joe emphasize the importance of self-reflection and vulnerability in creating a psychologically safe and inclusive environment that promotes innovation. They encourage listeners to assess their own communication patterns and seek feedback from their teams to identify areas for improvement.

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