In this episode of we discuss emotional intelligence (EQ) and how it is a changeable and learnable skill, unlike IQ, and is crucial for effective leadership, team building, and overall organizational success. We do a deep dive on all four quadrants of EQ: self-awareness, self-regulation, social awareness, and relationship management. We also talk about data that demonstrates how organizations focused on both performance and people, including developing EQ, are more profitable and resilient. Learn why EQ involves understanding and managing emotions, not suppressing them, and strategies for improving EQ such as self-reflection, pausing before reacting, observing others, and seeking feedback.