Problem-First RevOps: Austin Matthews on Commissions, Forecasts & the AI Advantage
Update: 2025-08-14
Description
Austin Matthews is the Director of Sales Operations at EverCommerce. On this episode of the Go To Masters Show, he shares his journey from sales rep to self-proclaimed "sales ops MacGyver" and his philosophy of building creative solutions in chaotic environments.
- His approach to creating paperclip-and-duct-tape solutions that deliver lasting business impact
- Why compensation plans should be simple enough for reps to calculate their pay in 3-4 minutes
- How to become the go-to source of truth by never saying "that's not my problem"
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