In this insightful episode of "Stepping into your Leadership," host Christine Courtney and esteemed guest Erika Petrelli dive into the transformative power of active listening. Far more than just a skill, they explore how being truly present in conversations can significantly elevate both personal and professional relationships.

**Key Takeaways:**

- **Active Listening:** Erika reveals the profound impact of active listening and the value of being quiet and present in today's fast-paced world.

- **Social Media Engagement:** Discover how social listening on social media can bridge generational gaps and foster supportive online communities.

- **Rephrasing for Understanding:** Christine contributes the crucial technique of rephrasing what you hear to ensure you're fully grasping and serving the speaker's needs.

- **Tailored Listening Support:** Erika shares the game-changing idea of asking speakers what type of listening support they require, whether it’s advice, encouragement, or simply a sympathetic ear.

- **Psychological Safety:** Learn about creating holding environments to ensure emotional security, leading to more open and productive workplaces.

- **Overcoming Distractions:** Personal anecdotes and practical strategies highlight how to stay engaged and present, even in the busiest of times.

- **Practical Techniques:** From grounding techniques to using reminder cards, acquire actionable tips to improve your listening skills.

Join Christine and Erika as they share personal stories, impactful studies, and practical advice to help you become a better listener, fostering deeper connections and more effective leadership.

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