Join us on the latest episode of *Stepping into your Leadership* as host Christine Courtney chats with veteran sales leader Joe McPheter to uncover the secrets behind effective sales strategies and the importance of embracing rejection. With nearly three decades of experience in sales and service, Joe shares insights from his journey at KeyBank and beyond, emphasizing the power of building relationships, the significance of listening, and the evolution of the sales profession.

In a conversation filled with inspiring anecdotes, Joe likens rejection to a gym workout—revealing how the more you face it, the stronger you become. Christine shares an intriguing story about an actress pursuing 50 rejections to land a single job, perfectly illustrating the perseverance required in the sales world. Together, they explore the art of asking opening questions, using strategic note-taking, and the necessity of providing and receiving honest feedback.

Discover how Christine’s father’s memorable career day left a lasting impression and learn why Joe emphasizes the evolving sophistication of modern consumers. Listen in for practical advice on becoming a trusted advisor, retaining customers, and building authentic relationships. Christine and Joe also delve into the valuable role women play in sales, advocating for more female representation in the industry.

Whether you're a seasoned sales professional or a newcomer eager to learn, this episode offers valuable lessons on resilience, relationship-building, and the fundamental belief that everyone is in sales–regardless of their job title. Tune in to *How to Thrive in Sales Through Rejection and Feedback* for an enriching and motivating discussion that will reshape how you view sales and leadership.

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