Join our host Christine Courtney as she brings the warmth of the season straight to your earbuds. In this episode, Christine welcomes guests Erika Petrelli Bayh and Tom Armstrong for a lively discussion infused with sunshine and surf.

First, we kick off with a fun summer icebreaker as Christine, Tom, and Erika share their favorite summertime songs—get ready for some surprising choices! But the heart of this episode is all about leadership, specifically tackling tough feedback conversations.

Meet Sarah, a sales associate who has been struggling to accept and implement feedback, arguing that market conditions are to blame for her performance issues. Christine sets the stage, and our experts Erika and Tom dive in with their strategies for handling defensiveness and fostering improvement.

You'll hear practical, actionable insights on:

- How to change your feedback approach to better connect with defensive employees.

- The importance of setting shared goals and collaborative benchmarks.

- Utilizing mentorship and peer feedback to drive performance.

- Maintaining emotional discipline as a leader while supporting your team.

As always, our summer series aims to be as enjoyable as your favorite beach read—short, snappy, and packed with valuable takeaways. And don’t miss our rapid-fire speed round where Erika and Tom share their quick tips on essential reads for leaders and common mistakes new leaders make. 

Whether you're relaxing by the waves or commuting to work, this episode is your perfect companion to step up your leadership game. 

Have your own workplace conundrum? Send in your scenarios to podcast@tlpnyc.com to be featured in future episodes as Tatiana compiles listener experiences for our guests to solve.

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